One of the oldest and most respected names in online betting, BetOnline has led the pack among online sportsbooks for decades. Despite a few blemishes on their record, they remain a leader and a trusted name not only for their robust sportsbook but for their impressive selection of online casino games, live dealer games, and a world-class poker room—the first of its kind to accept bitcoin deposits.
From its myriad banking options to its sprawling selection of betting options, here’s our BetOnline ag review—the good, the bad, and everything in between to consider placing bets at BetOnline AG.
BetOnline AG Background
While the parent company has been in business since 1991, BetOnline launched in 2001 at the website BetOnline.com. In 2004 it switched to BetOnline in the wake of the US Department of Justice (DOJ) seizing several “dot com” domains owned by online gambling operations.
With decades in the gambling business under their belts, BetOnline has developed a reputation not only for top-notch online gambling UX but for innovations and crowd-pleasing publicity stunts.
Most famously, in 2009, BetOnline AG sponsored veteran climber Tim Rippel to place the first-ever online bet from the summit of Mount Everest. He made it to Base Camp 4, 26,000 above sea level, and set a winning bet on the Lakers to cover the spread against the Rockets in Game 7 of the NBA Western Conference Semifinals.
More practically, BetOnline AG led the pack in the online gambling industry by becoming one of the first online poker sites to accept deposits and withdrawals of the cryptocurrency Bitcoin.
Meanwhile, BetOnline is licensed and headquartered in Panama City.
Does BetOnline AG Have a Good Reputation?
BetOnline is one of the most legit betting sites without verification in online gambling. With over three decades of history in the business, they are in it for the long haul and have a more-than-acceptable reputation for fair gameplay and paying out winnings.
But no online casino is perfect. BetOnline has made news for the wrong reasons several times, including incidents of confiscating player money, mishandling of customer passwords, poor customer service, and a scandal involving a live-dealer blackjack dealer switching cards.
Overall, users can be reasonably confident placing bets at BetOnline, but exercise caution and read the T&Cs.
Creating an Account at BetOnline AG
In fact, creating an account on BetOnline is free, quick, and accessible. A large green “Join Now” button is located at the upper righthand corner from the home screen. A single sign-up screen asks you for your name, email address, phone number, country of residence, and date of birth. You will also be required to create a password.
Afterward, you fill in this information, click “Create Account,” and that’s it! You’re done. You don’t have to verify your identity or other documentation, which many users consider a significant advantage.
Deposits and Withdrawals at BetOnline AG
For instance, BetOnline.ag stands out amid its competitors in offering an impressive array of options to put money into your bankroll and take money out of it. This is a crucial advantage for players who want to select methods for speed, fees, limits, taxation, and more. It also helps players make sure they have a way to deposit and withdraw into their accounts if their primary payment methods refuse to process transactions from online gambling organizations.
BetOnline Deposit Review
Deposit methods accepted by BetOnline include:
- Person-To-Person. $50 minimum, $900 maximum, BetOnline covers any fees over $300;
- Visa (Person-To-Person). $50 minimum, $700 maximum;
- Visa. $50 minimum, $5,000 maximum;
- Mastercard. $50 minimum, $5,000 maximum;
- Diner’s Club. $50 minimum, $1,000 maximum;
- Bitcoin. $20 minimum, $3,500 maximum;
- Skrill. $10 minimum, no maximum;
- Neteller. $10 minimum, no maximum;
- JCB. $50 minimum, $1,000 maximum;
- Book to Book. $500 minimum, no maximum;
- Check. $1,500 minimum, $24,900 maximum;
- Money Order. $300 minimum, $9,000 maximum;
- Wire Transfer. $1,000 minimum, no maximum.
BetOnline Payout Review
Withdrawal methods accepted by BetOnline.ag include:
- Person to Person. $50 minimum, $500 maximum. 12-36 hour withdrawal time, $26-$101 fees;
- ATM Card. $100 minimum, $2,500 maximum;
- Bitcoin. $20 minimum, $5,000 maximum. 2% withdrawal fee;
- Skrill. $25 minimum, $9,900 maximum. Up to 36-hour processing time. Limited to three withdrawals a week;
- Neteller. $25 minimum, $9,900 maximum. Up to 36-hour processing time. $20 fee. Limited to three withdrawals a week;
- Book to Book. $500 minimum, $15,000 maximum. Transactions processed within 24 hours;
- Check by Mail. $500 minimum, $2,500 maximum. Anywhere from seven to thirty days’ processing time, depending on whether you select mail, courier, or express. $25-$50 fee, and your bank may assess more costs;
- Wire Transfer. $500 minimum, $24,900 maximum. Processing time up to 10 days. $45-$75 in fees.
Therefore, BetOnline has had decades to get its UX right, and it shows. The site offers one of the cleanest interfaces on the market, laying out its myriad betting and casino options in a simple menu below the header, with both words and icons to direct you to sports betting, live betting, the online casino, racebook, online poker, contests, and promos.
A carousel window announces promos and specials, while the green “Join Now” button is changed on the account page into a “Deposit” button so you can quickly fill your bankroll and start betting. Scroll down, and you will find upcoming sporting events to kickstart your betting process, as well as popular casino games.
BetOnline AG Mobile Experience
BetOnline offers a native mobile app for the Android operating system. Unfortunately, it does not provide an iOS app. Still, iPhone and iPad users can use their devices to place bets from their mobile devices using the mobile-optimized version of the BetOnline AG website.
Additionally, the mobile interface for BetOnline preserves the same standard of easy user interface and extensive game selection as users have come to expect using the desktop platform. In its small-screen environment, the BetOnline mobile environment replaces the text and icons in the navigation menu with text-only in a sliding interface so that you can scroll with your finger through the different options, including the sportsbook, casino, poker room, etc.
The green “Deposit” button is where you expect to be—the upper right—while a collapsing “Hamburger” menu reveals more menu options, including account management and bonus information.
The hallmark of great UI is intuitively navigating the experience without training, orientation, or a learning curve. BetOnline performs excellently in this respect.
Placing Bets on BetOnline AG
Of course, betting is the main event at BetOnline. So what’s it like to place bets on the site?
BetOnline Sportsbook Review
Users can place bets on various odds and events, including live betting. The selection is impressive, but BetOnline gears its offerings to an American audience, emphasizing NFL, NBA, MLB, etc. Bets are limited to a minimum of $1 and a maximum of $25,000.
BetOnline Casino Review
Despite being known for its sportsbook, BetOnline maintains an impressive online casino, with over 100 slot games, nine blackjack games, thirteen table games, live dealer versions of blackjack, baccarat, etc., roulette.
BetOnline Poker Review
BetOnline offers great UI in its poker room, but it isn’t the most trafficked poker room on the internet, despite fair traffic at the micro stakes No Limit Holdem room. The company also hosts tournaments and claims to pay $250,000 in guaranteed tournament winnings each week.
Live Betting Review
BetOnline.ag has a variety of live betting options, emphasizing sports and odds popular in US markets.
Live Casino Review
BetOnline.ag has live versions of blackjack, roulette, baccarat, Super6, slots, and bingo.
BetOnline.ag offers a variety of eSports betting options, sweetening the deal with a weekly 20% eSports rebate.
One of the negative characteristics frequently cited about BetOnline.ag is a weak selection of bonuses and promotions compared to some of its competitors. Nevertheless, in addition to its other benefits, BetOnline does offer a roster of bonuses that a variety of players will find appealing. Offerings include:
- 50% Sports Welcome Bonus. Deposit match of 50% up to $1,000 with a 10x rollover requirement when you make your first deposit at BetOnline and enter promo code BOL1000;
- Three 100% Casino Deposit Match Bonuses. Your first three online casino deposits of up to $1,000 are eligible for a 100% deposit match when you use promo code BOLCASINO at the time of deposit;
- 100% Matching Poker Welcome Bonus. When you enter promo code NEWBOL, your first poker deposit from $50 to $1,000 will be eligible for a 100% deposit match;
- 100% First-Time Crypto Bonus. When you make your first cryptocurrency deposit and enter promo code CRYPTO100, you can claim a 100% deposit match on a deposit as low as $20 and as high as $1,000 with a 14x rollover requirement;
- 25% Sports Reload Bonus. When you enter promo code LIFEBONUS, you will be eligible for a 25% reload bonus on your sports bankroll, up to $250 on a $1,000 reload;
- 35% Crypto Reload Bonus. When you reload with cryptocurrency and enter promo code CRYPTO35, you will be eligible for a 35% reload bonus up to $350 per deposit;
- 5% Bitcoin Boost. BetOnline.ag is currently offering a 5% boost on bitcoin deposits with a 10x rollover requirement.
Players who want to refer friends, family members, and colleagues to BetOnline will be eligible for a referral bonus of 300% (to a maximum of $300) when the referred players deposit at least $25.
There’s no limit to the number of these referral bonuses you can claim, but the reward is limited to residents of the US and Canada. The more people you refer, the more chances you can win a $10,000 prize pool.
The gambling site also has an affiliate program that professional affiliate marketers can use to make residual income off their referrals.
BetOnline AG had a reputation for rude customer service in the recent past, but they seem to have primarily gotten that under control. Currently, BetOnline provides live chat support, phone support, and email support. There is also a FAQ and detailed knowledge center that customers can answer their questions.
Note that chat support—typically the fastest and most desired customer support channel—is only available to customers who have made a deposit.
Safety and Security
Online sportsbook and casino users need to pay extra care to the safety and security of the websites they choose to place bets on. Reputation matters and real money is at stake.
Currently, BetOnline maintains a policy of strict confidentiality regarding user data and information, never selling it, distributing it, or making it available to the public in any way.
Overall, BetOnline has a good reputation for safety and security. But there have been some notable incidents to be aware of in their history. The major blemishes on BetOnline’s safety and security record include:
Users have reported that BetOnline representatives knew their user account passwords during customer service interactions. This is a significant security red flag. To preserve sensitive customer information, passwords should be stored on the site servers in a scrambled form known as “hashing.”
This makes them available for recall by the user but not by the online service provider. Suppose the customer service representatives had access to the passwords. In that case, theoretically, a cybercriminal could access that password, use it as credentials to log into the user’s account, and access enough secured areas to steal your bankroll or even your identity.
Live Dealer Blackjack Incident
In 2016, a video was made public of an incident where a live dealer in a live-dealer blackjack game was caught switching cards, resulting in player losses. In 2017, BetOnline responded to the incident by terminating its business relationship with Global Gaming Labs and contracting live-dealer games to Visionary iGaming.
Pros of BetOnline AG
- US Gamblers are Welcome;
BetOnline is one of the few online gambling sites easily accessible by American players. Users in all 50 US states have found it easy to deposit money, place bets, and withdraw cash on the Panamanian betting site with the .ag domain.
- Lots of Banking Options;
One of the reasons BetOnline is so accessible to Americans is the variety of banking options. Unfortunately, some payment processors, especially American credit card issuers, make it difficult to deposit and withdraw from online gambling operations. By providing a wide variety of banking options, BetOnline.ag all but ensures that users worldwide have some opportunity to fund and liquidate their bankroll.
- Fantastic Sportsbook;
BetOnline.ag has an excellent reputation as a “one-stop-shop” online gambling platform, but it leads with its sportsbook. That sportsbook does not disappoint. With a fantastic user interface on both desktop and mobile, it offers an immersive betting experience and a worldwide roster of sporting events to place a wide variety of bets on.
Cons of BetOnline AG
- Bad Customer Service;
While not completely useless, the BetOnline customer service team has a reputation for being arrogant and rude. By some accounts, they have cleaned up their act a little bit, but then there’s the disquieting incident whereby customer service reps knew user passwords—a big no-no from a data security standpoint.
Like any online betting site, BetOnline has strengths and weaknesses, as well as several black marks on its record. Overall, though, we’re talking about a serious player in the industry with decades’ worth of reputation and a commitment to the long haul. Unfortunately, the black marks on its record seem like anomalies rather than standard operating procedures.
BetOnline.ag boasts an excellent UX, a wide variety of games, many options for payouts, a quick sign-up process with few verification hurdles, and a wide variety of banking options, including cryptocurrency. BetOnline is one of the top names in online gambling, and in our opinion, that distinction is well-deserved.